Terms and Conditions

Effective Date: 8/11, 2026
Last Updated: 8/11, 2026

These Terms and Conditions (“Terms”) govern your access to and use of blueoctaneauto.com (the “Site”) and your purchase of products through the Site.

Blue Octane Automotive is a brand or trade name of Dealer Dragon, LLC (“Blue Octane Automotive,” “we,” “us,” or “our”). By accessing the Site, creating an account, or placing an order, you agree to these Terms and our Privacy Policy, Shipping Policy, and Return and Refund Policy.

If you do not agree to these Terms, do not use the Site or place an order.

1. Eligibility and Consumer Use

You must be at least 18 years old and legally capable of entering into a binding agreement to place an order.

The Site is intended primarily for retail purchases by end-use consumers. Products purchased from the Site may not be resold, exported, or used for unlawful purposes without any authorization required by applicable law.

2. Product Information and Availability

We attempt to provide accurate product descriptions, specifications, photographs, compatibility information, pricing, and availability. However, manufacturers may change product specifications, packaging, materials, or designs without notice.

Images may be representative, and actual products may vary slightly in appearance. Product availability is not guaranteed. We may limit quantities, discontinue products, correct errors, or cancel an order when a product is unavailable.

Manufacturer names, vehicle names, model names, trademarks, and part numbers are used for identification and compatibility purposes. Their use does not imply sponsorship or endorsement unless expressly stated.

3. Vehicle Fitment and Compatibility

You are responsible for confirming that a product is compatible with your specific vehicle, including its year, make, model, trim, engine, drivetrain, existing modifications, and intended use.

Fitment tools, product descriptions, and recommendations are provided as helpful references and may not account for every vehicle configuration or prior modification. Before ordering or installing a product, consult the product manufacturer or contact us if you are uncertain about compatibility.

Installation of an incompatible or incorrectly installed product may cause property damage, personal injury, vehicle malfunction, or loss of warranty coverage. We are not responsible for losses caused by incorrect product selection, undisclosed vehicle modifications, or improper installation, except to the extent responsibility cannot lawfully be excluded.

4. Orders and Acceptance

Your order is an offer to purchase the products listed in the order. An automated order confirmation acknowledges receipt of your order but does not necessarily mean that we have accepted it.

We may accept, decline, limit, or cancel an order for reasons including:

• Product unavailability;
• Pricing or description errors;
• Suspected fraud or unauthorized payment;
• Shipping restrictions;
• Manufacturer or distributor restrictions;
• An incorrect or undeliverable address; or
• A violation of these Terms.

If we cancel an order after payment has been collected, we will refund the amount collected for the canceled portion.

5. Pricing, Taxes, and Payment

Prices are displayed in U.S. dollars unless stated otherwise. Prices, promotions, shipping costs, and availability may change without notice.

Applicable taxes, shipping charges, and other disclosed fees will be shown during checkout. You authorize us and our payment processors to charge your selected payment method for the total shown at checkout.

If a product is listed at an incorrect price because of a typographical, technical, supplier, or other error, we may cancel the affected item and issue a refund or contact you and offer the opportunity to purchase it at the correct price.

Payments are processed using third-party payment services, including Stripe. Depending on your bank, your card statement may display Dealer Dragon, LLC. Contact us before initiating a payment dispute if you do not recognize a charge.

6. Fraud Prevention and Order Verification

We may use fraud-prevention tools and request additional information to verify an order, billing address, payment authorization, or identity. Failure to provide reasonably requested verification may result in delay or cancellation.

You represent that you are authorized to use the payment method submitted with your order.

7. Shipping and Delivery

Orders may ship from our facility, a manufacturer, distributor, or other fulfillment partner. Products in the same order may arrive in separate shipments.

Any shipping or delivery date is an estimate unless we expressly state that it is guaranteed. Delays may occur because of product availability, carrier operations, weather, supply-chain issues, address problems, or other circumstances outside our reasonable control.

If we cannot ship within the time stated at checkout or otherwise required by applicable law, we will provide any notice, consent option, or refund required by law.

You are responsible for providing a complete and accurate shipping address. Additional costs resulting from an incorrect address, refused shipment, or unsuccessful delivery may be deducted from a refund or charged before reshipment, to the extent permitted by law.

Risk of loss and title transfer in accordance with applicable law. Nothing in these Terms limits rights you may have when merchandise is lost or damaged before delivery.

8. Inspection, Damage, and Missing Items

Inspect your order promptly after delivery.

Please notify us within 24 hours after delivery if a package or product appears damaged and within 3 business days if an item is missing or incorrect. These notification periods help us pursue carrier and supplier claims but do not eliminate rights that cannot lawfully be waived.

Keep the product, original carton, labels, packaging, and packing materials until the claim is resolved. We may request photographs of the product, packaging, shipping label, and damage.

Do not install, modify, or use a product that appears damaged or incorrect. Installation or use may affect the availability of a carrier claim or return unless the defect could not reasonably have been discovered beforehand.

9. Returns and Refunds

Except for products identified as final sale or non-returnable, you may request a return within 30 days after delivery.

All returns require prior authorization and a Return Merchandise Authorization (“RMA”) number. To request an RMA, email info@blueoctaneauto.com and include your order number, the item to be returned, and the reason for the return. Unauthorized returns may be refused or returned to you. Do not send returns to our mailing address or the original shipping location unless instructed. We will provide the correct return address with your RMA authorization.

To qualify for a return, an item generally must be:

• New, unused, uninstalled, and unmodified;
• In resalable condition;
• Complete with all components, manuals, hardware, labels, and accessories; and
• Returned in its original undamaged manufacturer packaging and protective shipping materials.

Unless the return results from our error or a product that arrived damaged or defective, you are responsible for return shipping and for the risk of loss during return transit. We recommend using a trackable and insured shipping method.

Returns postmarked within 10 days after delivery will not be charged a restocking fee. Once RMA is approved customers have 7 days to return. Approved discretionary returns sent more than 10 days after delivery may be subject to a restocking fee of 5% of the item price. A $10 repackaging fee may apply when acceptable packaging is missing or damaged. Any fee will be disclosed before the return is completed, where required by law.

Original shipping charges and expedited shipping fees are nonrefundable unless the return results from our error, a defective product, or applicable law requires otherwise.

Refunds are issued to the original payment method after the returned product has been received and inspected within 48 hours. Processing times vary by financial institution.

Non-Returnable Products

The following products are not returnable except when they arrive damaged, are materially defective, are not the product ordered, or applicable law provides otherwise:

• Special-order, custom-made, or personalized products;
• Products marked “Final Sale”;
• Installed, used, modified, painted, drilled, programmed, or damaged products;
• Electronic products that have been opened or connected;
• Engine internals;
• Turbochargers, superchargers, turbocharger kits, and supercharger kits;
• Coilovers and other products specifically marked non-returnable;
• Hazardous materials, fluids, chemicals, and opened consumable products; and
• Products missing serial numbers, labels, components, or original packaging.

The product page or checkout should identify special-order and final-sale restrictions before purchase.

10. Special Orders

An item identified as “Special Order,” “Made to Order,” “Custom,” or similar may enter production or be ordered from a supplier shortly after you place your order.

Once processing has begun, a special order generally cannot be canceled, changed, or returned. This restriction does not limit remedies available for damaged, defective, incorrectly supplied, or misrepresented products.

11. Cancellations

Contact us as soon as possible if you wish to cancel an order. We cannot guarantee cancellation after an order has been submitted because fulfillment may begin immediately.

An order that has shipped cannot be canceled and will be handled under the Return and Refund provisions. Special-order and custom products may become noncancelable once processing or production begins.

12. Refused and Undeliverable Shipments

If you refuse a shipment or the carrier returns it because of an incorrect address, repeated unsuccessful delivery attempts, or failure to collect the shipment, you may be responsible for reasonable return-shipping and reshipping costs.

Any refund will be subject to the applicable return conditions and may be reduced by costs we actually incur, to the extent permitted by law.

13. Manufacturer Warranties

Unless we expressly provide a separate written warranty, products are covered only by any warranty offered by the product manufacturer.

Where required, applicable manufacturer warranty terms will be made available before purchase or upon request. Warranty duration, coverage, exclusions, procedures, and remedies are determined by the manufacturer.

We do not make any representation that installing an aftermarket product will automatically void a vehicle manufacturer’s warranty. However, a vehicle manufacturer or warranty provider may deny coverage for damage it determines was caused by an aftermarket product, modification, misuse, or improper installation. Consult your vehicle warranty and the product manufacturer before installation.

Nothing in these Terms disclaims or restricts an express written warranty or any implied warranty or consumer remedy that cannot lawfully be disclaimed or restricted.

14. Installation and Professional Assistance

Automotive products can affect vehicle handling, braking, emissions, safety systems, drivetrain operation, and reliability. Products should be installed, inspected, and maintained by a qualified professional when appropriate.

You are responsible for following all manufacturer instructions, torque specifications, break-in procedures, inspections, maintenance requirements, and safety warnings.

Do not use a product if you lack the training, equipment, or information needed to install or operate it safely.

15. Emissions, Competition-Use, and Off-Road Products

Some products sold through the Site may alter, defeat, bypass, or affect vehicle emissions or safety systems. Such products may be unlawful for use on pollution-controlled vehicles or public roads.

A product labeled “Race Use Only,” “Competition Use Only,” “Off-Road Use Only,” “Not Street Legal,” or with similar wording may be used only as permitted by applicable law. A “race use” label does not itself make an otherwise unlawful use lawful.

You are solely responsible for determining whether the purchase, installation, sale, transfer, or use of a product is legal in the jurisdiction where the vehicle will be registered, operated, or used. This includes compliance with federal, state, and local emissions, noise, inspection, and vehicle-equipment laws.

We may decline or cancel an order when sale or shipment would violate applicable law or a manufacturer’s distribution restrictions.

16. California Proposition 65

Products sold on the Site may expose you to chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. When required, a product-specific Proposition 65 warning will appear on the product page, packaging, or accompanying materials.

For more information, visit www.P65Warnings.ca.gov.

17. Exports

Products, technology, and software sold through the Site may be subject to United States export-control and sanctions laws.

You may not purchase, export, re-export, transfer, or use a product in violation of applicable law. You represent that you are not purchasing on behalf of a prohibited person, organization, destination, or end use.

We may request information about a product’s ultimate destination and recipient and may decline an order that raises legal or compliance concerns.

18. Promotions and Discount Codes

Promotions and discount codes are subject to their stated terms, expiration dates, product exclusions, and availability. Unless expressly allowed, promotions cannot be combined, exchanged for cash, applied retroactively, or used for resale purchases.

We may cancel or adjust a promotion that is used fraudulently or contrary to its disclosed terms.

19. Accounts and Site Security

You are responsible for maintaining the confidentiality of your account credentials and for activity conducted through your account.

Notify us promptly if you suspect unauthorized access. You may not interfere with Site security, introduce malicious code, scrape the Site through unauthorized automated means, impersonate another person, or use the Site for fraudulent or unlawful purposes.

We may suspend or terminate access when reasonably necessary to protect customers, the Site, or our business.

20. Intellectual Property

The Site and its original text, graphics, logos, photographs, software, layout, and other content are owned by or licensed to us and are protected by applicable intellectual-property laws.

You may use the Site only for personal, lawful shopping and informational purposes. You may not reproduce, distribute, modify, republish, sell, or exploit Site content without permission from the applicable owner.

21. Reviews and User Content

If you submit a review, photograph, question, comment, or other content, you represent that it is truthful, based on your genuine experience, does not violate another person’s rights, and is not unlawful or misleading.

You grant us a nonexclusive, worldwide, royalty-free license to use, reproduce, display, adapt, and distribute that content in connection with our business and marketing, subject to applicable law and our Privacy Policy.

We may moderate or remove content that violates these Terms, but we are not obligated to publish or retain submissions.

22. Third-Party Services and Links

The Site may contain links to or integrate services operated by third parties, including payment, shipping, financing, analytics, and product-information providers.

Their services are governed by their own terms and privacy practices. We are not responsible for third-party websites or services, except to the extent applicable law provides otherwise.

23. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SITE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

EXCEPT FOR EXPRESS WARRANTIES THAT ACCOMPANY A PRODUCT AND RIGHTS THAT CANNOT LAWFULLY BE DISCLAIMED, WE DISCLAIM IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

SOME STATES DO NOT ALLOW SOME WARRANTY DISCLAIMERS, SO SOME OR ALL OF THESE DISCLAIMERS MAY NOT APPLY TO YOU.

24. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BLUE OCTANE AUTOMOTIVE, DEALER DRAGON, LLC, AND THEIR AFFILIATES, EMPLOYEES, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM THE SITE OR A PRODUCT.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY ARISING FROM A PRODUCT OR ORDER WILL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT GIVING RISE TO THE CLAIM.

These limitations do not apply to liability that cannot lawfully be limited, which may include liability for fraud, willful misconduct, gross negligence, personal injury, or violation of certain consumer-protection rights.

25. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Dealer Dragon, LLC and its affiliates from third-party claims arising from your unlawful use of the Site, your unlawful installation or use of a product, your violation of these Terms, or your infringement of another person’s rights.

This section does not require a consumer to indemnify us for our own negligence, unlawful conduct, or breach of these Terms.

26. Governing Law and Disputes

These Terms are governed by the laws of the State of Kansas, without regard to conflict-of-law principles.

Any legal action relating to these Terms or a purchase must be brought in the state or federal courts located in Johnson County, KS, and the parties consent to those courts’ jurisdiction, except where applicable consumer law permits you to bring a claim elsewhere.

Before filing a claim, you and Blue Octane Automotive agree to make a good-faith effort to resolve the dispute by contacting the other party and providing a reasonable description of the issue and requested resolution.

Nothing in these Terms prevents either party from bringing an eligible claim in small claims court or reporting a matter to a government agency.

27. Changes to These Terms

We may update these Terms from time to time. Updated Terms will be posted with a revised “Last Updated” date.

Changes apply prospectively unless applicable law permits otherwise. The Terms in effect when you placed an order will generally govern that order.

28. Severability and Waiver

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.

A failure to enforce a provision is not a waiver of the right to enforce it later.

29. Entire Agreement

These Terms, together with any policies incorporated by reference and any product-specific terms disclosed before purchase, constitute the agreement between you and us concerning the Site and your order.

If product-specific terms conflict with these Terms, the product-specific terms control for that product to the extent the conflict was clearly disclosed before purchase.

30. Contact Us

For questions, order assistance, returns, or legal notices, contact:

Blue Octane Automotive
A brand or trade name of Dealer Dragon, LLC
PO Box 25126
Overland Park, KS 66209
Email: info@blueoctaneauto.com
Telephone: 913-579-5193
Website: blueoctaneauto.com